How do I verify my account?
Please upload the required documents here (coming soon) and wait 1-2 business days for our staff to review them. We will reach out to you if there are any issues to be resolved.

How do I create an account?
Please visit the account creation page to start the process of registering for an account on Asteria Health.

I’m having an issue with verifying my account?
You must have registered for an account to upload your forms as described here. If you have just submitted your documents, please wait 1-3 business days for us to review your forms and approve your account. We will contact you if there are any issues to be resolved.

How do I place an order?
You must have a verified account to place orders. Please start by creating an account. Once you have created an account, upload the required forms as described here.

Why can’t I see how much items cost?
Item costs are only visible to verified users. Please register for an account and verify your account to see prices.

How long does it take to process an order?
We will have your order out as soon as we process it, which is usually in 1-3 business days.

Can you expedite an order?
You can select expedited shipping at checkout. Please contact us if you have any other concerns about shipping times.

Don’t see your question? Contact us here.